Privacy Policy
At United Pokies Casino, protecting your personal information is a top priority. We respect the trust you place in us and are committed to handling your data securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information, aiming for full transparency. We encourage you to read it carefully so you know exactly how your data is treated while playing with us.
Data Processing
This policy explains how we comply with relevant gambling laws regarding the processing of your personal data. Handling your information is necessary to provide access to our games and related services.
United Pokies Casino is operated by Dama N.V., registered in Curaçao, along with its subsidiary Friolion Limited based in Cyprus. Dama N.V. holds a gaming license issued by Antillephone N.V.
By using our services, you consent to this Privacy Policy. We may update the policy from time to time, so it’s a good idea to check back occasionally. Continued use means you accept any changes made.
Collection of Information
We gather different types of personal data via our site, including:
- Registration and Communication Details: Information you provide during sign-up or in communication, such as your name, contact info, and identification documents.
- Interaction Logs: Records of conversations through email, live chat, or other support channels.
- Transaction and Activity Data: Details of your deposits, withdrawals, bets, and site usage.
- Compliance Documents: Identity verification papers and other materials needed for regulatory purposes.
Usage of Information
Your personal data is used to:
- Process your deposits, withdrawals, and bets.
- Provide the gaming and support services you request.
- Verify your identity and comply with legal requirements.
- Send promotional offers if you have opted in.
- Monitor activity to prevent fraud and illegal actions.
- Analyze data for improving our services.
Marketing Communications
If you choose to receive them, we’ll send you updates and offers related to United Pokies Casino. You can unsubscribe anytime through your account or by contacting support.
Disclosure of Information
We never sell or rent your data. However, your information may be shared:
- Within our company group to deliver services efficiently.
- With trusted partners for payment processing and regulatory compliance.
- With third-party providers handling tasks like identity verification.
All partners are bound by strict confidentiality rules to keep your data safe.
Data Security and Retention
United Pokies uses industry-standard security measures to protect your information. We keep your data only as long as legally required, which includes retaining certain records for at least five years after account closure to meet anti-money laundering laws.
Cookies and Tracking
We use cookies and similar tools to improve your experience, analyze site traffic, and support marketing. You can control cookies through your browser settings, but disabling them may affect how the site works.
Your Rights and Contact Information
You have the right to access, update, or request deletion of your personal data. You may also opt out of marketing communications. For any data privacy concerns or requests, contact our Data Protection Officer via email. Under GDPR, you can also file complaints with relevant authorities.
